Information for New Neighbors

Welcome to Westerley. Here are a few key things you'll want to know.

When is trash & recycling pickup?
Trash pickup is Tuesday and Friday morning. Recycling and yard waste pickup is Tuesday morning. Please put cans out after 6pm the night before. Trash pickup is currently provided by Trash Away; see their inclement weather page for updates in case of snow storms, etc.
How do I sign up for announcements?
We normally put announcements on the community email list, which is low-volume (several emails per month). You can sign up at the email list info page. Additionally, our management company has their own email announcements, if you've given them your email address.
How do I get access to the pool? How much does it cost?
There is no extra cost to use the pool (it's included in the monthly assessments). Pool passes are issued by volunteers. We normally have a few scheduled sessions before the pool season starts; after it has started, please contact This email address is being protected from spambots. You need JavaScript enabled to view it. to schedule having a pass issued. Once your pass has been issued, it'll be good for future pool seasons as well.
Where do I find my account information
You can find your account information on Sentry's CommunityPro® PORTAL. If you haven't already signed up, you'll need your account number (which can be found on your coupon book) to sign up.
Who do I contact if I have questions or concerns?
We have a professional community manager through Sentry Management, currently Khaila McIntyre. The Property Management page has all the contact information for Sentry. In addition, five of your neighbors serve as the Board of Directors; please feel free to reach out to us at This email address is being protected from spambots. You need JavaScript enabled to view it. if you have any questions or concerns that Sentry isn't able to resolve.

Property Management

Westerley's current property management company is Sentry Management.

Payments (assessments) should be sent to:

Westerley Homeowners Association
PO Box 105302
Atlanta GA 30348-5302

Correspondence regarding payment and other account inquiries should be sent to:

Homeowner Services
2180 W SR 434, Suite 5000
Longwood FL 32779
☎ 1-800-932-6636 ext. 42500

All other correspondence (not regarding payment or account inquiries), should be sent to:

Westerley Homeowners Association
c/o Sentry Management
602 S. King St., Ste. 400
Leesburg, VA 20175

Alternatively, you may use our contact form.

Privacy Policy

This Privacy Policy governs the manner in which Westerley Homeowners Association collects, uses, maintains and discloses information collected from users (each, a "User") of the website ("Site"). This privacy policy applies to the Site.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

Our Site uses Google Analytics to understand how visitors engage with the Site. For details (or to opt out), see how Google uses data when you use our partners' sites or apps.

How we use collected information

Westerley Homeowners Association may collect and use Users personal information for the following purposes:
  • - To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • - To improve our Site
    We may use feedback you provide to improve our products and services.
  • - To run a promotion, contest, survey or other Site feature
    To send Users information they agreed to receive about topics we think will be of interest to them.
  • - To send periodic emails
    We may use the email address to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

Changes to this privacy policy

Westerley Homeowners Association has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:
Westerley Homeowners Association
Westerley Homeowners Association c/o Horizon Community Services PO Box 2070 Purcellville VA 20134
This email address is being protected from spambots. You need JavaScript enabled to view it.

This document was last updated on September 01, 2014

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